Once he had my attention, Jeremy started to vent not quite unlike Mt. Saint Helens. He scolded me for not doing my research about how concrete pavers are made. My column was not about how they were made. It was about what happens to them after they are installed.
Some manufacturers don't take kindly when I share the whole truth about a product. You see, many folks like Jeremy are paid to just share
half-truths with you about the wares they sell.
I politely reminded him to re-read the fourth paragraph in my column. There I describe exactly how concrete pavers are made. I even shared a video with him trying to let him know I'm well aware of the process. Each time I responded to Jeremy during the thread I continued to ask him
to share the misconceptions in my column since that's what he wanted to discuss.
He never shared one of the misconceptions he spoke about in his original complaint letter.
The reason was simple. Everything I said in my column about concrete pavers was true. At the tail end of the email firefight he demanded I write a second column about how concrete pavers are made.
He then wanted a
decision from me asking, "When are you coming here for the plant tour?"
That was the final straw for me. It was time to do with him what I did with the PR person who worked for the Flushable Wipes Alliance three years ago. If you've not watched that video, you should. GO HERE to see what happens when
you unleash my ire.
Here's what I sent to Jeremy:
Jeremy,
I will not be writing a follow-up story. I'm going to do one better. I'm getting some of your paving stones that you say the color is
solid all the way through like clay paving brick and I'm going to record a video.
I asked you to send me some but you declined. I'll go to one of your retailers, shoot a video of me purchasing them, and then shoot a video of me cutting them
open on my wet saw.
I also plan to do a pressure-washer test. I'll wash them 20 times to simulate 20 seasons of exposure assuming a homeowner would wash them each spring.
I'll let you know when the video
is posted. It will be just like this one and your emails to me will be in the video:
https://www.youtube.com/watch?v=_iASfS9esVU&t=2s
Tim Carter
BOTTOM LINE: Stay tuned for the video. Jeremy's going to wish he had never ever sent that complaint letter to my syndicate. It's not good to poke old bears
with a sharp stick.
Treasure in the Mail
Just a day before Jeremy pushed his stick through the bars of my cage, I received the most wonderful prize in the mail from John.
John is a dear friend and subscriber I had the pleasure of meeting about fifteen years ago. I was in Washington DC and had spent the day testifying in front of a House Subcommittee and then a
Senate Subcommittee about Internet advertising issues.
Whenever I travel and have extra time, I try to arrange meet-ups. I did so at a DC restaurant. John and a few other subscribers attended. I was fortunate to also meet John's wife Susan and their wonderful daughter Christine.
John had read my Concrete Paver
column and sent me this brick.
FacistBook
800+ Videos!
No tweets in 10 yrs!