Bob Abel lives in hot and humid Florida. He reached out to me a few days ago with a question I get all the time. He was asking about a tankless water heater, but it could have been any product. You’ll immediately see how you could ask this question about hundreds of things:
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“My wife and I will be building a home in Port St Lucie, FL. We are looking at installing a tankless water heater. The builder only installs these units on the outside of the home. I've heard that this might not be a good option because there is a history of these units "frying" in a hot-weather climate. Your thoughts?”
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How might you answer this question?
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Imagine you’re on a huge TV game show and you’re on stage in the game where you might win $1,000,000 if you can answer the following question:
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Who do you think has the most authoritative answer to Bob’s question?
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Tick tick tick tick tick - you only have 15 seconds to answer. Who is it?
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Well, we know you’re not going to reach out to Bill Murray or Dan Aykroyd, right?
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CLUE: Think product warranty
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The correct answer is the product manufacturer. You read the written installation instructions for each product you’re going to use to ensure it’s being installed correctly so as to not void the warranty.
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There’s another nugget of information in Bob’s question. Did you pick up on it?
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He said, “I’ve heard that….”
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Heard it from whom? Are they an expert? Was it on some forum where clueless people babble on or speculate? Was it from some young contractor with a whopping six months total lifetime experience working with tankless water heaters?
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Bottom Line: STOP being so trusting.Â
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STOP TRUSTING everything you hear or see. Question everything for goodness sake.
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Each week I do countless autopsies on horrible homeowner problems where the ROOT CAUSE of the problem is the homeowner TRUSTED the contractor or the person wearing an apron at a big box store.
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Please, STOP DOING THIS.
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Use your tiny gray cells and shift them into critical-thinking gear.Â
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Invest the time and read the written instructions from the manufacturer. If they’re not clear, then I can help you for goodness sake. I’m happy to call you on the phone.
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That’s quite enough for a HOT Sunday in June.
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Tim Carter
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Founder - www.AsktheBuilder.com
Certified Organic Cleaner - www.StainSolver.com
DX Fun - www.W3ATB.com
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Do It Right, Not Over!
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P.S. What’s the best exterior house paint? What's the resin or GLUE component of the paint that’s the best? Do you know? Should you know? CLICK or TAP HERE to discover if you were right.