I was introduced to the two product managers. One was a very nice young woman and the other a young man. I'd be willing to bet $100 neither was over 27 years of age.
The young woman told me all about the things outside you could use the Platinum Patch on: vinyl siding, fiber cement siding, wood, concrete, paver brick,
brick, etc.
I listened politely then said, "How long does it take to cure?"
I'm pretty certain she said twenty-four hours.
I believe there was only one other media person that came to
the event so a few of the DAP people had gathered around me.
"Can you tell me what happens after 48 hours when I decide to clean my patched driveway? I'll roll my 3200 PSI pressure washer out of my garage, put the 15-degree tip on the wand and aim it 4 inches away from your new filler."
No response. You could hear a pin drop.
"Wait. You mean you didn't test to see how your magic filler stands up to a pressure washer? The general public uses these destructive machines to clean just about anything. What happened when you tested the patched vinyl and fiber cement siding using the pressure washer?"
Silence. From their reaction I felt they had not done the tests, or if they had, they were unwilling to share the results.
The young man told me about the new magic glue. He talked about how it would be excellent to use to install ceramic tile on a wall.
In fact, he had me glue a 12x12 piece of tile to a sheet of drywall that was on a display wall in the booth.
"Have you ever installed ceramic tile at a real job site?"
"No," he answered.
"Do you know how ceramic tile is installed?"
"Not really," he replied.
I proceeded to tell him how it was done and suggested that when the show opened he ask booth visitors what they did for a living in
case a tile setter came to the booth.
This would save the young man from being embarrassed.
I shook my head and left the DAP booth. Believe me, they were quite happy I was gone.
Moral of the Story:
Be VERY CAREFUL about new products and use LOTS of common sense when you think about how the product may react to normal wear and tear. Ponder what may happen to the product AFTER it's installed.
The Azek Disaster Meeting
Less than an hour after leaving the DAP booth, I found myself at the Azek booth. Azek is known for making exterior plastic trim boards and other outdoor products for your home.
I listened to their pitch about their new deluxe trim products. The wheels fell off as soon as they showed me an aluminum deck railing
system.
You're NOT GOING TO BELIEVE WHAT HAPPENED.
Please do me a HUGE FAVOR.
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Tim
Carter
Founder - www.AsktheBuilder.com
Man Who Asks Probing Questions
Do It Right, Not Over!