Steven's FLOODED House
Ninety minutes before typing this, I received an email from Steven Kegley who lives in
Colorado.
He was having his roof done and guess what happened? You probably know from the headline.
Let Steven tell you in his words:
"Contractors stripped down my roof to where only old paper and wood slats remained. Approximately 1.5 inches of rain soaked
the entire roof.
The ceilings were entirely saturated. Water was running down the trusses into the outside walls like a river. all attic insulation, both blown in and matting R-13 were drenched. The matting felt like a water bed. interior walls were wet through to the crawl space.
This is a ranch style home 1,500 sq. feet. I turned off the power at the main breaker. As soon as possible. It was three days before a restoration company could start drying process. Which took eleven days to dry to 90%."
I replied with some tough love asking him if he had contacted both his home
insurance company AND immediately called the insurance company that sold the contractor's General Liability policy.
Steven replied just moments ago:
"I want everything that got wet replaced. The ceilings,walls, electrical controls switches, light fixtures, ceiling fans, and of course personal belongings.
I am being told this is unreasonable.They only have to repair the ceilings with texture and paint. The new roof and gutters failed home inspection!
If this were your home. What would you just cover and paint. Verses
replace?"
I replied that it didn't matter what I thought or anyone else, including Steven.
All that matters is what it says on the insurance policy.
WHAT'S the LESSON HERE?
Don't be in Steven's shoes.
Don't hire a LOSER contractor that doesn't protect your home.
ALWAYS get a copy of the contractor's Certificate of Insurance and CALL YOUR insurance agent to discover if it's valid and if you're completely covered in case of a catastrophic loss.
Do this BEFORE you sign the contract, not AFTER you have a problem on your
job.
CLICK HERE to use my Contractor Hiring Guides so you avoid the
LOSERS.
Rebecca's Generator Mistake
Rebecca has been a subscriber to this newsletter for years.
She lives in Kansas City.
She offered to do me a favor.
Read what she sent overnight:
Dear Tim,
If you are ever interested in installing a permanent backup generator, I would be willing to share our story with you.
We spent over $15K for a Generac 60kw generator and have had nothing but trouble and very poor customer service. It has been a huge
disappointment.
I would be VERY desperate before I would ever purchase another Generac product again.
Sincerely,
Rebecca
P.S. I've enjoyed your emails for years! Would love to meet you if you ever come near Kansas City.....:)
I replied to Rebecca that I felt her pain.
I tried to be as gentle as possible, but I mentioned that she could have avoided the pain and suffering had she spent just 90 seconds at my website using my search engine.
If she
would have typed just this simple word into it:
generator
This is what she would have discovered in just SECONDS in the results that came back:
friend me
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