"No. Splits happened because no pilot hole was drilled. It's
nearly impossible to inject glue deep into the crack. Insist on new cabinets."
Overnight he replied:
"Thanks for the reply. Where do I go to get assistance in making them
correct this properly? They are master home builders assoc, and awarded from them, which I have tried to contact but have not called back."
HOLY TOMATO!!!!!
The image that flashed into my head is that scene
from the movie Jerry Maguire when Tom Cruise was yelling, "Show me the MONEY!"
If you want a contractor to FIX poor workmanship then realize the MOST POWERFUL LEVER of all is:
$ MONEY
$
I've written about it for years and years and years.
ALWAYS make sure you have enough money to FINISH the project assuming the contractor is either abducted one day by space aliens or he disappears on his own walking off the
job.
Trust is a two-way street. You'll get the argument from the contractor that he needs to have your money ahead of time to pay for materials or subs.
If the contractor says that, he's underfunded in his business. That being
said, it's fair to forward the deposit to the supplier or contractor for Special Order items only.
Every week I get emails from TRUSTING homeowners who have given the contractor MORE MONEY than he deserves at that point in the job and then all that's left for leverage is HOPE.
In most cases the contractor has goofed up, gone missing and REFUSES to answer repeated phone calls.
The homeowner HOPES the contractor will fix things and do the job right. Most will not based on the email I receive.
Never forget
this:
Hope is the emotion of last resort.
You HOPE for things you can't control like the weather and what food might be served when you visit your inlaws.
You CAN -
AND MUST - CONTROL THE FLOW OF MONEY to your contractor.
That's more than enough for today.
Are you liking the quizzes? Then let me know.
Tim Carter
Founder - www.AsktheBuilder.com
Do It Right, Not Over!